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Customer Service: 802-863-4511

Vermont GasCleaner Energy. Cleaner Air.

Ways to Pay Your Bill

We make paying your bill simple and convenient.  With a number of ways to pay, just select which one works best for you.

OptionLocationsPayment Methods AcceptedYour CostSpeed
Auto-PayKeyPay* payment service » Direct WithdrawalFREEPaid on the due date
Pay by MailPO Box 7502
Bennington VT
05201-7502
CheckFREE3 to 5 business days
Pay by Phone1-800-639-8081
Speak to a VGS Customer Service Representative
Credit card or debit card$4.25 (1)1 to 3 business days (2)
1-800-639-8081
Speak to a VGS Customer Service Representative
Direct withdrawalFREENext business day
Pay OnlineWestern Union Speedpay » Credit card, debit card or direct withdrawal$4.25 (1)1 to 3 business days (2)
KeyPay* payment service »
select "Pay Your Bill Now"
Direct withdrawalFREE1 to 3 business days (2)
Your bank's website Direct withdrawalFREE (3)1 to 3 business days (2)
Pay in PersonKey Bank at Highgate Plaza, St AlbansCash, check or money orderFREE3 to 5 business days
Hannaford Supermarkets: Essex, Williston, Burlington and South BurlingtonCash, check or money orderFREE3 to 5 business days
Hannford Supermarkets: Milton, Enosburg Falls, Swanton & St AlbansCash or PIN debit card$1.50 (4)1 to 3 business days (2)
Kinney Drugs, all locationsCash or PIN debit card$1.50 (4)1 to 3 business days (2)
Price Chopper, all locationsCash or PIN debit card$1.50 (4)1 to 3 business days (2)
WalMart, all locationsCash or PIN debit card or WalMart MoneyCard$1.00 to $3.941 to 3 business days (2)
* KeyPay is a service of Key Bank, NA
1 WHY IS THERE A FEE? Card payments are processed through a secure site operated by Western Union. At this time, our regulated rates don't allow us to absorb the cost of this service.
2 Payments entered after 6pm are delayed by one business day.
3 Banking fees may apply. Ask your bank or credit union for details.
4 Western Union service. Fees and payment methods are set by the retail merchant.

Automatic Bill Payment

Our Auto-Pay service automatically pays your bill directly from your bank account on the due date, ensuring that your payment is never late. You will still receive a monthly statement showing the amount you owe, how much natural gas you used and the date that your payment will be withdrawn. You can even get an email reminder about your payment.

Automatic Bill Payment is provided by KeyPay, a service of Key Bank, NA. To enroll, click here, then click on Register Now in the panel on the right side of the page (helpful hint: enter your banking information in the “Manage Payment Methods” tab before you try to set up payments in the “Set Up Auto Pay” tab). Automatic payment will start with the next bill following your enrollment.

If you’re already registered on KeyPay, you can update your user profile at any time: change your banking information or email address; stop, suspend or restart automatic payments; or make a one-time payment. To continue to the KeyPay website to edit your profile, click here.

Budget Payment Plan

Our Budget Plan is a great way to stay on top of your utility finances all year long. The plan allows you to pay one amount year round, making your winter bills more manageable. We estimate your gas cost based on your previous twelve months of gas usage and distribute that cost evenly over the full twelve months of the year. We also review your account periodically to make sure your bills are in line with that average and adjust your payments accordingly.

Signing up is easy. Just call our Customer Service Representatives at (802) 863-4511 ext. 250 or complete this online form.

Assistance Programs

Vermont Gas is here for you with Customer Fuel Assistance Programs. A number of avenues are possible. Read more about our Assistance Programs or contact us at (802) 863-4511, ext. 253 if you have questions. We’re here to help!

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